Heating Emergency? We're Here to Help.

Priority Response for Your Chesham Home, 6 AM - 9 PM.

Heating Emergencies – We're Here When You Need Us Most

Experiencing a sudden heating breakdown? No hot water? Concerned about a gas leak? At JTM Heating Ltd, we understand that heating emergencies can arise unexpectedly. When your comfort and safety are at risk, you need rapid, reliable, and expert assistance.

Based in Chesham, our Gas Safe registered engineers are on hand to provide priority emergency heating services from 6 AM to 9 PM, seven days a week, across Buckinghamshire, ensuring you get the swift professional help you need to restore warmth and peace of mind to your home.

What Constitutes a Heating Emergency?

It's important to know when to call for immediate emergency help. You should contact us straight away if you're experiencing any of the following:

No Heating or Hot Water: If your boiler has completely broken down, leaving you without any heating or hot water, especially during colder months.
Gas Leak (Suspected): If you smell gas, or your carbon monoxide alarm sounds. (See important immediate advice below!)
Boiler Breakdown & No Heat: Your boiler is showing fault codes, making strange noises, or has stopped working, leading to a complete loss of heating.
Water Leak from Boiler or Heating System: Any significant water leak from your boiler, pipes, or radiators that you cannot control.
Noisy Boiler or System: Loud banging, whistling, or gurgling noises that indicate a serious underlying issue.

What To Do In A Heating Emergency (Immediate Steps)

Your safety is our top priority. If you're experiencing a heating emergency, please follow these crucial steps immediately before our engineer arrives:

If you smell gas

DO NOT turn electrical switches on or off.
DO NOT use matches or lighters.
Open all windows and doors to ventilate the property.
Turn off your gas supply at the meter, if it's safe to do so.
Evacuate the property and call JTM Heating Ltd immediately from a safe distance.

If you have a water leak

Turn off your mains water supply at the stopcock (usually under your kitchen sink or near your front door).
Turn off your heating system/boiler.
Collect leaking water in buckets to prevent further damage.

For boiler breakdowns

(with no gas smell/leak)

Check your boiler's pressure gauge and ensure it's topped up (refer to your boiler manual or our general advice page if applicable).
Check your thermostat settings and timer.
Try re-setting the boiler (again, refer to manual if unsure). If it doesn't work after a couple of tries, call us.

Contact JTM Heating Ltd for Emergency Assistance

For priority response to your heating emergency, please call us directly. This is the quickest way to get assistance.

Call Our Emergency Hotline: 01494 211829

(Available from 6 AM to 9 PM, seven days a week)

Why Trust JTM Heating Ltd in an Emergency?

Gas Safe Registered

All emergency repairs are carried out by fully qualified and Gas Safe registered engineers.

Priority Response

We prioritize heating emergencies to get your system back online quickly during our operational hours.

Experienced Diagnostics

Our engineers have extensive experience in quickly diagnosing and resolving a wide range of heating faults.

Local to Chesham

Meaning we can often reach you faster in and around Buckinghamshire.

Transparent & Honest

We'll provide clear communication on the issue, required repairs, and associated costs.